About Qaphela Risk Services
Proactive risk management allows organisations to think ahead and identify potential threats, analyse their likelihood and severity, and take preventive measures to reduce or eliminate them. This can help organisations to save time, money, and resources, while also reducing the likelihood of disruption. We provide quality assessments and risk services to our clients nationally. Our aim is to:
- ACCOUNTABILITY – Accountability as a team.
- INTEGRITY – No compromise while performing our responsibilities.
- DUE DILIGENCE – Precaution to protect the health and safety in all activities.
- SERVICE DELIVERY – Constant strive to exceed expectations.
- UNITY OF PURPOSE – Work for individuals who share a common mission.
- CLIENT SATISFACTION – Strong relationships by delivering great value.
- PEOPLE – We place great value in our people to produce exceptional services.
To earn the lifetime loyalty of our customers by consistently delivery high quality, accurate and on time services in order to add excellent value to our clients.
- To help mitigate risk to increase profitability.
- To promote safety trough risk management.
- To save insurers money by providing accurate assessments.
- To assist municipalities and organisations to operate more efficiently.
- To promote local development by reducing unnecessary municipal expenses.
- To reduce our clients claims.
- To assist our clients to achieve and maintain insurability.
We at Qaphela promise to help our clients sustain or achieve insurability on all insured assets by mitigating and reducing risk to acceptable levels in order to reduce any unnecessary and unplanned expenditure. Thus, saving our clients’ money, which in turn can be used more efficiently.
ACCOUNTABILITY
We take accountability as a team, to ensure that our clients always have a pleasant and enjoyable experience, by eagerly taking up responsibility as individuals to satisfy our clients.
INTEGRITY
We maintain the quality of being honest and having strong moral principles that we refuse to compromise while performing our duties.
DUE DILIGENCE
We take every precaution reasonable in the circumstances to protect the health, safety and welfare of our people, as well as our clients, in every activity that we do.
SERVICE DELIVERY
We constantly strive to exceed expectations in how we perform, today, tomorrow and in the future.
UNITY OF PURPOSE
We achieve unity of purpose by creating meaningful work for individuals who share a common
mission and sense of direction for the organisation as a whole.
CLIENT SATISFACTION
We strive to delight our customers in order to build strong relationships by delivering great value.
PEOPLE
We place great value in our people, invest in them, help them to grow and work well together as a team to produce exceptional products and services.
INNOVATION
We constantly challenge and improve our products and services to suit our clients’ needs as technology and needs change over time.
Qaphela also offers its exclusive services to the following industries:
- Municipalities
- Parastatal Entities
- SOE’s
- Insurance Companies
- UMA’s
- Insurance Brokers
- Corporate Businesses
